---
title: Status Type
slug: ki/status-type
description: This document offers a comprehensive list of status codes and their explanations for login procedures in different institutions. From common errors to specific verification code, token, and password requirements, the document covers it all. It also includ
docTags: 
createdAt: 2023-06-30T03:35:30.518Z
---

| **Status** | **Description**                                                           | **Institution**     | **task status**   |
| ---------- | ------------------------------------------------------------------------- | ------------------- | ----------------- |
| 0          | Success                                                                   | Common              | Completion state  |
| 1          | General error, usually returned by the institution                        | Common              | Completion state  |
| 2          | Wrong password                                                            | Common              | Completion state  |
| 3          | Wrong user or password                                                    | Common              | Completion state  |
| 4          | account locked                                                            | Common              | Completion state  |
| 5          | 3 digit verification code is required                                     | Bradesco            | Process state     |
| 6          | 3 digit verification code input error                                     | Bradesco            | Process state     |
| 7          | 6 digit verification code is required                                     | Bradesco            | Process state     |
| 8          | 6 digit verification code input error                                     | Bradesco            | Process state     |
| 9          | Email verification code is required                                       | Nubank              | Process state     |
| 10         | Email verification code input error                                       | Nubank              | Process state     |
| 11         | User name should be selected for joint account (put in extendInfo object) | Itau                | Process state     |
| 12         | i-safe code is required                                                   | Inter               | Process state     |
| 13         | Wrong password or i-safe (1st time)                                       | Inter               | Process state     |
| ~~15~~     | ~~Wrong password or i-safe (2nd time)~~                                   | ~~Inter~~           | ~~Process state~~ |
| 16         | Easynvest token is required                                               | Easynvest           | Process state     |
| 17         | Easynvest email token is required                                         | Easynvest           | Process state     |
| 18         | XP token is required                                                      | XP                  | Process state     |
| 19         | 4 digit verification code is required                                     | Uber Diver          | Process state     |
| 21         | Bradesco token is required                                                | Bradesco            | Process state     |
| 22         | BTG token is required                                                     | BTG Pactual Digital | Process state     |
| 23         | User name should be selected for joint account (put in extendInfo object) | Bradesco            | Process state     |
| 24         | The method of receiving validation code should be selected                | Mercado Pago        | Process state     |
| 25         | 6 digit verification code is required                                     | Mercado Pago        | Process state     |
| 26         | 6 digit token is required                                                 | Rico                | Process state     |
| 27         | 6 digit verification code is required                                     | Uber Motorista      | Process state     |
| 29         | 6 digit SMS code is required                                              | 99 Motorista        | Process state     |
| 32         | Security questions to answer                                              | FGTS                | Process state     |
| 33         | 6 digit SMS code is required                                              | Inter               | Process state     |
| 34         | Wrong password or SMS code (1st time)                                     | Inter               | Process state     |
| 37         | Device registration required                                              | Caixa               | Completion state  |
| 38         | QR code                                                                   | MercadoPago         | Process state(\*) |
| 39         | QR code (2nd time display if the 1st time scanning failed)                | MercadoPago         | Process state(\*) |
| 40         | 6 digit SMS code is required                                              | MercadoPago         | Process state     |
| 45         | Face scanning is required                                                 | MercadoPago         | Process state     |
| 47         | 6 digit email code is required                                            | FGTS                | Process state     |
| 51         | Select verify mode                                                        | Ifood               | Process state     |
| 52         | 6 digit emai code required                                                | Ifood               | Process state     |
| 53         | 6 digit SMS code is required                                              | Ifood               | Process state     |
| 55         | Select verify mode                                                        | Rappi               | Process state     |
| 56         | 6 digit email code is required                                            | Rappi               | Process state     |
| 57         | 4 digit SMS code is required                                              | Rappi               | Process state     |
| 58         | 6 digit Whatsapp code is required                                         | Rappi               | Process state     |
| 59         | 8 digit backup code is required                                           | Uber Motorista      | Process state     |
| 60         | 6 digit Token code is required                                            | INSS                | Process state     |
| 61         | 6 digit SMS code is required                                              | FGTS                | Process state     |

:::hint{type="info"}
💡 **Note:**

- For MercadoPago, when the status code 38 and 39 show, the QR code will be sent in base64 scripts. On the front-end, it needs to parse it into a QR code image and show it to the end-users. 
- The end-users need to scan this QR code with their authenticated mobile phone app. Once it's done, the login should complete automatically. 
- During this process, the front-end doesn't need to submit any MFA info. It's only required to continue calling the endpoint of checkStatus() for polling until it returns the final status of this connection task.
:::